How to disable FROM field in email destination in BI 4.x

How to disable FROM field in email destination in BI 4.x

Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2

Resolution

  1. Go to following path –
    <Install Dir>\SAP BusinessObjects\Tomcat6\webapps\BOE\WEB-INF\config\default
  2. Copy the files “BILaunchpad.properties” & “CmcApp.properties” and Paste it at below location –
    <Install Dir>\SAP BusinessObjects\Tomcat6\webapps\BOE\WEB-INF\config\custom
  3. Edit these 2 files in the ‘custom’ directory, remove all content then add the following line only

          SMTPFrom=false

  1. Restart Tomcat.

The email will fill in the FROM field from the following sources in order:

  1. First, from the email address on the user profile of the logged on user.
  2. Lastly, from the Job server default.

Note: The email address setup in the reports default schedule settings will no longer be present hence will not be used.

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