Recycle Bin Only Visible in LaunchPad to Administrator Users

Recycle Bin Only Visible in LaunchPad to Administrator Users

  • User in a non-administrator User Group does not see the Recycle Bin accordian in the Documents tab
  • User in the Administrators User Group does see the Recycle Bin accordian in the Documents tab

Other Terms

BI, Launchpad, non-administrator, admin, recycle bin, non-visible, not visible, missing, application, regular user, rights, permissions, access, deleted, delete

Reason and Prerequisites

Environment:

  • SAP BusinessObjects Business Intelligence 4.2 SP3 and above

Reproducing the Issue:

  1. Log in to BI Launchpad as a User that is not part of the Administrator’s User Group
  2. Access the Documents tab
  3. Delete a report or folder
  4. Log off BI Launchpad
  5. Log on to BI Launchpad
  6. Access the Documents tab
  7. Note that the Recycle Bin accordian is not present

Repeat the above workflow using a User that is part of the Administrator’s User Group and note that the Recycle Bin accordian is present. The recycle bin will show the document that the Administrator Group User deleted.

Solution

This issue is fixed in the patches listed in the “Support Packages & Patches” section below.

The “Support Packages & Patches” section will be populated with the relevant patch levels once they are released.

For Business Intelligence Platform maintenance schedule and strategy see the Knowledge Base Article 2144559 in References section.

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