SAP Design Studio Cannot load InfoProvider

SAP Design Studio Cannot load InfoProvider error message.

This is a very common error message when you load your first design studio report on BI Platform. Below is sample screenshot of error message.

 

 

You need to check 2 settings for this error message.

  1. Analysis Application Services
  2. Command line parameter in Adaptive Processing Server – Analysis

Let’s start with the first setting which is Analysis Application server.

  1. Login to CMC and go to servers.
  2. Select Service Category and select Analysis Services.
  3. Right click on APS. Analysis (I hope you have already split your APS using System Configuration Wizart).
  4. Select Edit common services.
  5. If Analysis Services is not available then stop APS. Analysis Server. If Analysis Services is available then read Point number 2.
  6. Right Click on APS.Analysis and Click on Select Services.
  7. From left panel select Analysis Application services and add to right panel.
  8. Click on ok. and start APS.Analysis server.

In Second setting you have to add command line parameter in Adaptive Processing Server – Analysis

  1. Login to CMC and go to servers.
  2. Select Service Category and select Analysis Services.
  3. Stop APS. Analysis
  4. Right click on APS. Analysis (I hope you have already split your APS using System Configuration Wizart) and select properties.
  5. Go to Command line parameter box.
  6. add “-Dbusinessobjects.connectivity.directory=<Installation Directory>/SAP BusinessObjects Enterprise XI 4.0//dataAccess/connectionServer”
  7. Start the APS. Analysis server.
  8. Clear your browser cache and try to run the application.

If you are still facing issue then Contact SAP support team and raise the case with SAP.

All The Best.

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